Cancellation Policy
Cancellations must be made no later than 48 hrs. prior to the starting time of the event. Once our vehicle is in route to the event, full payment is due.  We will always do our best to accommodate our clients if activities are postponed due to inclement weather conditions, but once we are at the event, full payment is due.

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Electricity Policy
It is the client's responsibility to provide electricity to support the rented items. A standard 110V electrical outlet and extension cord is required per rented item. If you have any questions regarding electricity requirements, please contact us for more information.

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Contract Agreement

Clients are required to sign a contract agreement at the time of reservation accepting responsibility for rental. Some rental items require individual waivers for participation.  Please contact us for more information.

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Deposits
We require a non-refundable deposit to secure a reservation. In the event of cancellation, the deposit can be credited towards one future booking and within 6 months from the original event's date, but it will NOT be refunded.

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Payment Options
We accept deposits in the form of credit card. The balance due on the day of event must be in the form of cash or credit card.

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Payment Procedures
There are many times that we have equipment booked back to back, therefore we are on a fixed schedule. In the interest of assuring prompt set-up and take down, the balance due on the day of the event is due at the beginning. At this time, a Soccer Craze Miami attendant will present the client with a receipt for the services. We believe that getting this process over at the start of the event is better for everyone involved. There will be a $75 late night pick-up charge for pick-ups after 7:30 PM.

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Emergency Numbers
Our normal office hours are Monday through Friday, 9:00 AM to 6:00 PM. However, there will always be a someone to assist you in case of an emergency by calling us anytime at

305-962-8806 or 786-586-9169​.